Refund policy
We want you to be happy with every EasyLifeFinds purchase. If something isn't right, you can return it within 30 days.
30-day returns
You have 30 days from the day your order is delivered to request a return. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging where possible.
How to start a return
Email us at support@easylifefinds.com with your order number and the item you would like to return. We will reply with return instructions and the return address. Please do not send items back without contacting us first, as returns sent without instructions may not be processed.
Damaged, defective or wrong items
If your item arrives damaged, defective or is not what you ordered, contact us within 30 days of delivery and include a photo of the problem. We will make it right with a replacement or a full refund, at no cost to you.
Return shipping costs
For returns due to a change of mind, the customer is responsible for return shipping costs. Return shipping is free if the item arrived damaged, defective or incorrect.
Items that cannot be returned
For hygiene reasons, personal care items that have been opened or used cannot be returned unless they arrived damaged or defective. Items that have been used, damaged after delivery or are missing parts are also not eligible for a refund.
Refunds
Once we receive and inspect your return, we will email you to confirm whether your refund is approved. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card provider, it may take a few extra days before the refund shows on your statement.
Exchanges
If you would like a different size, color or item, the quickest way is to return the original item and place a new order.
Order cancellations
You can cancel your order free of charge before it ships. Once your order has shipped, it can be returned under this policy.
Questions?
Our team is happy to help. Email us at support@easylifefinds.com.